Read below for possible reasons for login issues.
USC NetID Account Activation, Password Change, etc.
Your USC NetID is a username that signs you in to central USC online tools and resources, including the wireless network, MyUSC, Brightspace Google Apps, Microsoft Office 365, Trojan Time, and Workday.
All USC faculty, staff, and students receive a USC NetID account, also known as your Shibboleth or enterprise account.
If you need help with your account, please visit: USC NetID Account Services
Error Message
If you are seeing error messages similar to the ones below, you may have been timed out of your Brightspace session and need to log back in using your USC NetID.
Instructions for logging back in:
- Log out of Brightspace
- Clear the browser cache (Instructions for Google Chrome, Mozilla Firefox, Safari, Microsoft Edge)
- Quit the browser
- Re-open the browser
Alternatively, open up a browser in incognito/private mode to log in.