Zoom is a video conferencing solution that offers both meeting and webinar software for video conferencing, online meetings, and mobile collaboration. For Zoom-specific support contact consult@usc.edu.

USC ITS auto-generates Zoom sessions before classes begin for all classes that meet the criteria listed on the USC Keep Teaching site. If your Zoom meetings have not appeared, or you do not meet the criteria to have session links auto-generated, instructors can always create them manually at any time. The auto-generate process will exclude courses that already have Zoom sessions created.

Instructions

Access Zoom

Zoom access instructions are available for download or view them below.

  1. Navigate to your Brightspace course and click on Course Tools. Select USC Zoom from the drop-down menu. This will open your course’s USC Zoom Pro account.
  1. Once in your USC Zoom Pro meeting area, you can schedule new meetings, start scheduled meetings, delete scheduled meetings, and view cloud-based recordings. If Zoom sessions are auto-generated, they will appear here.
Set-Up One-Time and Recurring Meetings
  1. From your USC Zoom Pro meeting area, click on ‘Schedule A New Meeting.’
  1. Complete your session information. The ‘Topic’ will be auto-populated with the course name but can be edited as needed. Pay close attention to the date, time, and duration entered. Note: If the session exceeds the planned duration, it will not automatically end.
  1. To make the session recurring, ensure the ‘Recurring meeting’ box is checked and configure the recurring settings.
  1. Select the desired Video and Audio settings, then select Meeting Options as needed:
    • Enable join before host: Click to allow participants to join before you or any co-hosts
    • Mute participants upon entry: Click to mute participants when they enter the session.
    • Breakout Room pre-assign: Click to pre-assign breakout rooms by searching for participants or uploading a CSV file.
    • Record the meeting automatically: Click to record the session once it begins.
  1. Once all the settings are accurate, click ‘Save.’ Your Zoom session is now created. You can edit the settings as needed after a session is created.

Notes on Zoom

Zoom Session Creation 
  • Zoom sessions are not created for any school sponsored Learning Management Systems (LMS).  
  • Zoom sessions are not created for school Zoom instances.  
  • For students to access courses and view links to Zoom sessions for scheduled lectures and lecture discussions in Brightspace, faculty must:
    • Make their courses available to students. Steps can be viewed here.  
    • Confirm that the USC Zoom link is displayed in the navbar under Course Tools.  
  • Links to the meetings will automatically post to Brightspace if the course is active in Brightspace. 
  • A Zoom series (using the same meeting ID) needs to be created for each day/time slot. If a section is split over different days/times, a series should be created for each (e.g., For a section that meets Mondays at 6:00 p.m. and Wednesdays at 11:00 a.m., two series should be created).  
  • If a Brightspace course is merged, the course instructor will need to manually create Zoom meetings for that course.  
  • Recorded Zoom meetings will be automatically published to Brightspace and available for 1-year.
Auto-Population
  • Instructors will see the auto-populated meetings in both their Zoom account and in the Zoom tool in Brightspace. 
  • The Zoom auto-population application monitors changes in the USC Schedule of Classes and makes corresponding changes to Zoom schedules daily.
  • If the instructor has already created their meetings using the Zoom tool within Brightspace, a series will not be auto-populated for that section. 
  • Auto-populated series account for university holidays. 
  • Auto-populated series use the following university-recommended Zoom settings:
    • Host video will be on 
    • Participant video will be on 
    • Join before host is off 
    • Mute upon entry is on 
    • PMI personal meeting ID is off 
    • Meeting Audio is set to both phone or computer 
    • Auto recording to the cloud is on 
    • Waiting room is on 
Alternative Hosts
  • Alternative hosts (such as TAs and co-instructors) can be auto-populated using the Zoom tool within Brightspace. Enter the alternative host’s email in the Alternative Host field when scheduling a meeting.
  • At the bottom of usc.zoom.us/profile/setting, the host can set up a scheduling privilege to allow someone else, such as a TA or school IT support, in the same account to edit their meetings.  
  • If the host/instructor of a Zoom meeting needs to be changed, the original instructor/host must give scheduling privileges to the new host. This new host can then edit the meeting and change the host to themselves. After this is completed, scheduling privileges can be removed from the original instructor/host. 

Additional Resources

For the best user experience, please ensure you’re using the most up-to-date version of one of Brightspace’s supported browsers. If browser-related issues occur, report the issue to D2L to receive technical support.